Trust is built through the way we work.
Professional introductions and recommendations should be based on relevance, suitability and clear communication.
Businesses depend on their consultants and partners for important decisions. These principles guide every PREMARK engagement.
Six principles that guide every engagement.
Requirement clarity
We aim to understand the client's actual requirement, objectives and constraints before suggesting professional support.
Professional suitability
We assess professionals against the assignment: relevant qualifications, experience, references, project history and technical capability, as applicable.
Clear responsibilities
The responsibilities of PREMARK, the consultant and the service provider are agreed before work begins.
Transparent commercial arrangements
Consultation fees, project fees, referral arrangements, commissions and other commercial relationships are explained before the engagement.
Confidentiality
Client and professional information is handled with appropriate confidentiality arrangements.
Conflict management
Potential conflicts of interest are identified and disclosed, and appropriate safeguards agreed.
Knowing who advises and who delivers.
Before an engagement proceeds, you'll know which of these applies, and who is responsible for advice, delivery, statutory obligations and outcomes.
- 01PREMARK advisory
- PREMARK provides a defined consultation or advisory assignment where it has the capability and authority to do so.
- 02Independent professional
- An independent consultant or specialist, introduced by PREMARK, provides the advice under agreed terms.
- 03Project coordination
- PREMARK coordinates defined activities, communication or milestones under an agreed scope.
- 04Partner-delivered service
- A partner or specialist provider delivers the service under clearly stated responsibilities and terms.
- 05Regulated services
- Formal legal opinions, statutory approvals and safety-critical works are carried out by appropriately qualified and authorised professionals.
Trust should not depend on marketing promises. It should show in every engagement.
Questions about how an engagement would work?
We'll explain scope, roles and any commercial arrangements before anything proceeds.